W3: What, So What, What Now?

This activity helps groups to reflect on and think about shared experiences. The result will be a mutual understanding and will help to act in a coordinated way without losing time and energy with unproductive differences and conflicts. Every voice is being heard in this activity. At the same time it supports to look for insights and to find and shape new ways and directions. The process starts by looking at “What Happened” and discussing that. Then, those facts are being analysed with “So What” and finally it’s being discussed what follows with “Now What”. This helps eliminating most of the misunderstandings that otherwise fuel disagreements about how to proceed.

Developing CoP Success Factors: 
Illustrating results and performance